Etienne Bosse is Head of Service Unit based in London, managing the IT function of the Fixed Income business in the UK at Société Générale. He gained a Distinction for the Level 5 Corndel Diploma in Leadership and Management.
Etienne was promoted at the start of the programme and found that the course supported him in his new role: “I wanted to improve my coaching skills to better manage performance within my team as my new position required management of senior manager. Skills I learnt on the programme such as identifying personality types to advance my team definitely helped to improve our overall performance.”
Etienne believes that the Apprenticeship Levy has given employees more access to specialist training, especially training that results in a certification and therefore has a market value: “All managers have a training plan at Société Générale and this forms part of our performance management objectives. This training contributes to improved performance. The level of training I received from Corndel, especially the coaching element was excellent. My Professional Development Expert – Dawn was flexible, available, and supportive. Discussing issues that I had encountered in my role with an impartial, experienced advisor was invaluable. “
Société Générale is a large and diverse organisations, so the opportunity to bring a cohort of Managers together who wouldn’t ordinarily interact was very useful, both from a networking perspective and to better understand other areas in the business: “The workshops were a great opportunity to talk to my peers, most of whom I didn’t know before the course started. We would often meet up outside of the group for a quick coffee. In general the workshops were well organised and the Corndel presenters were animated and excellent. I got a lot of value out them.”
Etienne completed his programme just as the pandemic hit, but he has found he continues to use his new-found skills: “This year has obviously been a challenging one, so I have relied on the skills that I learnt from the ‘Difficult conversations’ module. I also frequently respond to the CMI surveys and read the articles that I now have access to as a result of being on this programme. Their ‘new ways of working’ reports have been extremely useful.”